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When to Hire a Marketing Agency

When to Hire a Marketing Agency

When to Hire a Marketing Agency
byRyan Fochtmanon Apr 10, 2024
Content Marketing

Is your marketing strategy primed for takeoff, but lacking the gas needed to get it there?

Navigating the complexities of marketing demands a multifaceted strategy to keep your business competitive. We'll look at the clear signs that your marketing might benefit from an external team, like stagnant growth or a drop in customer engagement. With a marketing agency, you'll access a wealth of new ideas, advanced analytics, and the scalability your brand needs to reach new heights. We'll also provide insight on choosing the right agency – one that shares your brand's vision, has a strong track record, and values clear communication. By bringing on the right marketing agency, you can infuse their expertise with your efforts for a unified approach to growth.

Identifying When In-House Efforts Are Not Enough

Scaling a business is challenging, especially when it comes to ensuring that your marketing strategy keeps pace with growth. When marketing teams become overburdened, the quality of their output often suffers, leading to missed opportunities and a decline in content resonance. As Viktoriya Kostinenko research points out, businesses with a strong content marketing strategy generate 67% more leads per month than those without. This demonstrates the critical importance of not just content creation, but content that effectively converts.

Advanced metrics are essential for analyzing marketing efforts, but they can be overwhelming without proper interpretation. At this point, a marketing agency can offer the clarity and strategic direction required to navigate the complexities of these analytics.

Leveraging Agency Expertise for Growth

Understanding the intricate relationship between marketing channels, consumer behavior, and digital platform algorithms is vital for modern marketing strategies. Marketing agencies bring a wealth of specialist skills that can be pivotal for businesses aiming to expand their reach.

Travis Taborek, an SEO Content Marketing Specialist emphasizes the transformative potential of marketing agencies: "You'll find some [agencies] that are absolutely top-notch, while others... not so much." He underscores the importance of thoroughly vetting agencies for their proven results and compatible strategies. Travis also recommends insisting on monthly reports on marketing activities to ensure transparency and effectiveness of the agency's efforts.

Marketing agencies can provide access to the latest tools and technologies that may be too expensive for individual businesses to afford. This blend of creativity and technology positions agencies as an invaluable asset for enhancing marketing efforts.


"Marketing agencies can be hit or miss. You'll find some that are absolutely top-notch, while others... not so much. For early to mid-stage companies with a budget for marketing but lacking the time or staff, bringing on an agency can be a smart move."

 
Synergy, Not Replacement: Integrating a Marketing Agency into Your Ecosystem

It's essential to see the integration of a marketing agency as a collaborative partnership rather than a replacement for your existing team. Leigh McKenzie from Backlinko notes that agencies should dive into creating value that aligns with your brand, not just deliver strategy. When integrating an agency into your marketing efforts, consider the following for a smooth transition:

  • Establishing clear communication channels and protocols.
  • Defining roles and responsibilities for both in-house and agency teams.
  • Sharing project management tools and resources.

Knowledge transfer from agencies to your internal team is also crucial, as it can lead to growth in internal capabilities and a more sustainable marketing strategy.


"…it all boils down to whether they're actually providing value, making things happen, or if they're just handing over documents that you're not acting on."


 
Success Stories: The Transformative Power of Agency Partnerships

The value of a marketing agency is evident in the success stories of their partnerships. As indicated by a study mentioned by SEMrush, businesses that outsource their marketing activities often experience a significant increase in leads and engagement.

Setting realistic expectations for measurable outcomes is important, and with the right agency, businesses can observe improvements in key performance indicators. Adrian Nicholls suggests that a good marketing agency will be honest about whether they can add value based on your business stage and needs.

In partnering with a marketing agency, the goal is to enhance your team's capabilities and achieve measurable growth. Such collaborations can lead to transformative results with the right strategy and careful consideration.


"If you're wondering when's the right time to bring on a marketing agency, a good one will actually tell you if they can add value based on your current needs and business stage."

 
 

Wrapping it up

We've navigated marketing strategy enhancement, identifying clear indicators that it's time to supplement your in-house efforts with the refined expertise of a marketing agency. When internal resources reach their limits and the intricate interplay of algorithms and consumer behavior seems too daunting, an agency's specialized skill set can become your strategic advantage. It's about creating a partnership, as these professionals integrate into your ecosystem to collaborate and magnify your brand's presence. The tales of triumph are countless, with companies witnessing an uptick in leads and engagement when crossing over to agencies and their expertize. They can introduce the most recent tools, technology, and creative strategies, making sure your marketing initiatives are not merely active, but up to date and pushing the business forward.

As we initiate the process of collaboration, it's essential to remember that a competent marketing agency should synchronize with your brand, transparently report on developments, and integrate smoothly with your team. They're your partners with the same goal of growing the business. For a partnership to be success, everyone needs to see growth and success. When agencies walk the talk - they become long term partners and grow with you.


From the Experts


Travis Taborek avatar
Travis Taborek 

SEO Content Marketing Specialist, Travis Content Marketing LLC



"Marketing agencies can be hit or miss. You'll find some that are absolutely top-notch, while others... not so much. And there's rarely any middle ground. For early to mid-stage companies with a budget for marketing but lacking the time or staff, bringing on an agency can be a smart move. But here's the thing: when you're sifting through potential agencies, it's crucial to ask for concrete results they've achieved for other clients, especially those in your niche. And you want to see the exact strategies they used to get there. I can't stress this enough: never trust a marketer who doesn't have case studies to back up their talk. Another solid approach is for your in-house team to get the ball rolling by mapping out your digital marketing strategy—figuring out who your audience is, crafting the messages that'll reel them in, and pinpointing where to connect with them. Then, you hand over the reins to the marketing agency you choose and let them do the heavy lifting. But here's the kicker: you've got to insist on monthly reports on any marketing activities they run for you. We're talking keyword rankings, website traffic trends, social media engagement—you name it. Hiring an agency isn't exactly pocket change, so you deserve to know that your investment is actually working for you, not just making things look pretty." 


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Leigh McKenzie avatar
Leigh McKenzie 

Marketing Manager, Backlinko



"Hi there. My name is Lee McKenzie. I'm currently the head of growth marketing at Backlinko, which is kind of under the SEMrush umbrella. Before this, I spent around eight or nine years in the SEO agency world and as an independent consultant. So, I've got this perspective from both angles – both being in-house hiring agencies and then being on the agency side working with clients. I think the biggest challenge when you're thinking about hiring a marketing agency is figuring out if you're really ready for an outsourced team to bring value, and whether you can give them the support they need to succeed. There have been times in the agency world where we were brought on by a team that just wasn't prepared. Maybe they didn't have enough marketing staff in-house to execute, so our recommendations would often get overwhelming for them. Sometimes they lacked resources, like on their development team, or didn't have internal content writers who could really nail the specifics of their product or speak to their ideal customer profile (ICP). So, yeah, it's all about identifying if you're ready and knowing exactly what you want from a marketing agency. From the in-house side, it's also about figuring out if an outside party can do the work for you. At Backlinko, we've tried outsourcing content production, but it was tough to get an agency that would invest the time to deeply understand our product, our perspective, and how we want to communicate as a brand. It led to a lot of problems. If we had a more solid plan around our positioning and needs, maybe we'd have been more successful with an agency. But we also got caught in this typical agency trap where they want to deliver strategy without really diving into creating value, which is something to watch out for when working with agencies. When your in-house marketing team is limiting growth, it's usually because they don't have the resources to carry out the strategy you've laid out. If you're short on in-house writers, for instance, a marketing agency could be a great way to expand. Ideally, you have a clear plan in-house about what you want to do, and the agency just helps you increase your capacity. Then it all boils down to whether they're actually providing value, making things happen, or if they're just handing over documents that you're not acting on."  

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"If you're wondering when's the right time to bring on a marketing agency, a good one will actually tell you if they can add value based on your current needs and business stage. One approach we've found useful is to map out your marketing maturity against your business phase. Now, we've boiled it down to three key phases, though of course, there could be more. So, phase one is all about nailing down the basics. We're talking value propositions, company naming, and the essential collateral you need to kick things off—like sales and investor decks, and a basic website. Moving onto phase two, this is when you're really looking to make those sales and prove there's a market for your product. You'll likely be focusing on lead generation activities at this point. Then you've got the scaling phase. This is a mix of your day-to-day marketing with those 'hero' campaign moments that really boost awareness and create sales spikes. You might also consider a partner marketing program. It's a smart move because it's like doubling your sales force by teaming up with others. Now, take a look at the 'hero, hub, and hygiene' model. It's a solid framework to figure out the best marketing mix for your needs. It can help you decide if you need the support of a marketing agency. Often, it boils down to having the right capabilities and enough bandwidth, and it might end up being a combination of your in-house team and an external agency. Give that a try; hope it's helpful to you."